COVID-19 and VoIP

03/22/2021 05:33 PM By Connect3 Billing

COVID-19 has changed the way the world does business. For VoIP service providers, "new normal" creates opportunities like never before.


Now more than ever, your ITSP business can grow by offering the highly flexible and economical telecommunications services demanded by customers around the world.


As phone calls replace face-to-face meetings and international calls replace international travel, VoIP service providers can experience significant growth. Even when companies reopen, businesses of all sizes can be extremely responsive to new vendors that allow them to safeguard their communications through more flexible and cost-effective alternatives. VoIP has these advantages and more.


According to industry analysts, Global Info Research, in its Global Voice over Internet Protocol Services (VoIP) Market 2020 report, the size of the global Voice over Internet Protocol Services market is expected to achieve significant market growth in the forecast period from 2020 to 2025. Another Industry Research Inc. analyst explained that innovation and technological advances will further optimize VoIP's performance, making it more widely used. "The global impacts of COVID-19 are already starting to feel and will significantly affect the VoIP services market by 2020."


What benefits can you offer your customers in a post-COVID-19 market?


Flexibility:

  • Easily route (and redirect) calls when the unexpected comes up. Expected comes up.
  • Real-time changes through self-service web portals.
  • Several languages, several currencies.

Economy:
  • VoIP offers significant savings compared to established telecommunications companies. established telecommunications companies.
  • The PBX or cloud-based phone box replaces traditional PBXs.
  • SIP trunks to deliver cost-effective VoIP to traditional PBX owners.

Non-Contact Delivery:
  •  Easy online registration, subscription plans, add/remove services. Subscription plans, add/remove services.
  • Online payment options (credit cards / PayPal).
  • Automatic provisioning to deploy any number of IP phones, without installer visits.

Self-Service Portals:
  • Select your phone number. number.
  • Configure extensions, call routing, and more.
  • Automatic operator, name dialing, customizable greetings/standby music.

Anywhere, On Any Device:
  • Branded desktop and mobile softphones, WebRTC. 
  • Android, iOS, Windows, Mac, laptop, desktop, smartphones, tablets.
  • Voice/video IP phones, analog phones, existing fixed/cellular telephone lines.  

IF YOU WISH TO KNOW SOME MORE ABOUT THIS AND/OR OBTAIN INFORMATION ABOUT OUR SOLUTIONS AND SERVICES AVAILABLE, CONTACT US NOW!

Connect3 Billing